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Patient Portal Benefits
The Patient Portal offers value-added benefits for
both Hospitals and Healthcare providers and the Patients.
These are summarized as below:
Using the portal confers the following benefits for
Hospitals and Doctors:
- Reduce administrative costs:
Enable patients to electronically communicate with
hospital staff, schedule appointments and tests online,
pay pending bills etc.
- Reduce redundant data entry:
One-time data entry of patient data, allow existing
legacy patient data to be directly imported into current
clinical information systems, and making same info
available across disparate information systems.
- Combine activities: Combine
various administrative functions like scheduling of
appointments or tests, modifying archived patient
information etc. during the same session.
- Enhance revenues: Enable
online scheduling and payments of patient visits,
and forwarding of patient referrals at one go.
Using the portal, patients can perform a variety of
self-service activities, thereby reducing time and money
spent on travel:
- Administrative: Complete
forms and other paperwork online, pay medical bills
- Demographics: Enter or
modify personal and demographic information, like
change in name, address, contact numbers etc.
- Appointments and Tests:
Request a new appointment, reschedule booked appointments
and view upcoming appointments, request a new lab
review and examine archived lab reports.
- Messages: Send/receive
messages to/from doctor's office, request and receive
online prescriptions and refills.
- Reminders: Receive email
notifications for reminders about next vaccination
dates or scheduled lab tests etc., upcoming appointments
and pending bills etc.
- Referrals: View a list
of prior referrals and request for new referrals.
- Clinical data: Provide
medical history, update with latest vital sign parameters